Support

Dance Mom Diary — Support

The companion app for your Dance Mom Diary journal

Get in touch

Questions, problems or feedback — write to us and we usually reply within 24–48 hours.

thedancemomdiary@gmail.com

Delete your account

Open the app, tap the profile icon, then Delete Account. Enter your password and confirm. This permanently removes your profile, calendar events, posts, comments, likes, time capsule reminders and photo-prompt progress. It cannot be undone, and you do not need to email us to do it.

Report or block someone

In Mom to Mom, tap … on any post or comment. Choose Report to flag it, or Block to hide that member — their posts and comments disappear from your feed right away and we are notified. We review reports within 24 hours and remove content that breaks the community rules. Blocked members are listed under Profile → Blocked Users, where you can unblock them.

Community rules

Mom to Mom has no tolerance for objectionable content or abusive users. Harassment, hate speech, sexual content, violence, spam and posting other people's private information are not allowed. Accounts that break these rules are removed. The full rules are in the Terms of Use, shown in the app before you sign in and any time under Profile → Terms of Use.

Scanning a page

The calendar and journal scans send the photo you take to OpenAI, which reads the handwriting and sends back the text. We ask permission the first time and never store the photo. You can turn it off any time under Profile → AI photo scanning, and type your events and entries by hand instead. See the privacy policy for details.

Forgot your password

On the login screen, tap Forgot Password? and enter your email. We send a six-digit code that is good for 15 minutes; enter it in the app with your new password. If the email doesn't arrive, check your spam folder, then write to us.

Time capsule reminders

You can schedule up to two email reminders to open your physical time-capsule letter. They go to the email address on your account, so keep it current.